ASTA =Automatic System Trouble Analysis 自动系统故障分析
- ASTA's covers such things as accuracy of any information an agent gives out, full information to travelers about terms and conditions of any sale, and prompt remittance of any undisputed funds.
- Also, ICTA says, membership of an agency in such trade associations as ASTA (American Society of Travel Agents) and ARTA (Association of Retail Travel Agents) is an indicator of a serious-minded agent.
- ASTA has petitioned the court to require Eastern to pay refunds on unused tickets to travel agents, who would pass the refunds on to their customers.